Now Available in Medesync: Tali, the AI Platform for Clinical Workflows

We’re excited to announce that Tali, the AI platform for clinics, is now integrated with TELUS Medesync EMR.

Starting with documentation and extending across your clinical workflow, Tali now works directly inside Medesync, helping you move faster, reduce administrative burden, and stay focused on patient care.

This is more than a connection. It’s a seamless way to support documentation, forms, and clinical workflows within the system you already use.

What’s New: True Integration with Medesync 

Tali integrates directly with Medesync through a secure API connection, allowing you to access your scribe within your existing clinical workflow.

Once enabled, you can:

• Launch Tali securely from within Medesync with SSO, no need to switch platforms
• Start scribing instantly, with patient context pulled from the EMR
• Create patient-linked notes to reduce charting errors
• Send AI-generated notes directly to Medesync with one click
  
  

No switching between tools. No copy-pasting. Just a more streamlined way to document.

This integration is designed to reduce friction across your day, with fewer clicks, fewer screens, and less context switching.and more time for patient care.

What You Can Do with Tali in Medesync

From documentation to forms, all in one workflow

Tali supports your workflow across the clinical day, starting with documentation and extending beyond it.

Appointments Prepare for upcoming visits before they start. Add relevant context, visit reasons, patient history, and reminders in advance, then move directly into the encounter when you're ready. Past appointments stay accessible so you can review previous visits without interrupting your day. Supports both in-person and phone-based visits from a single interface.

AI Scribe Capture the full patient conversation and generate structured, ready-to-use notes including symptoms, assessments, and plans. Tali's next-generation model delivers improved accuracy, stronger speaker recognition, and more consistent SOAP note structuring across complex and multi-topic visits. Supports 100+ languages and Quebec and Acadian French accents, capturing conversations as they happen and generating structured notes without requiring translation.

Medical Dictation Speak naturally and let Tali transcribe in real time. Ideal for quick notes, follow-ups, and in-between moments.

Add Clinical Context Bring supporting information directly into the encounter. Upload lab results, imaging reports, PDFs, or patient history so Tali can incorporate relevant details into the generated note, without manual re-entry or chart switching.

Custom Templates Use your preferred note structure, from SOAP to fully customized templates. Tali's AI-assisted template customization lets you describe changes in plain language, preview how future notes will look, and refine structure, tone, and formatting before saving. Insert sections quickly using simple commands.

Form Filling Tali automatically completes forms using encounter data, structured notes, and clinical context. Preview supported forms during the live encounter so you can see what information is needed while the visit is still happening, reducing post-visit work and chart searching. And securely transfer pdf forms back to the EMR, in one-click, eliminating the need for download and upload

Call a Patient Place outbound patient calls directly from Tali. The conversation is automatically captured and a structured, EMR-ready note is generated, keeping phone-based care connected to the same documentation workflow as in-person visits.

Patient-aware Clinical Decision Support Ask clinical questions and get patient-aware evidence-based answers sourced from trusted Canadian references including Choosing Wisely, the Centre for Effective Practice, and the Canadian Institute for Health Information, without leaving your workflow.

AI Task Management Surface suggested follow-up actions based on the encounter, including referrals, labs, and next steps. Move from note to action without relying on memory or switching tools.

Offline Encounters Tali continues recording through dropped internet connections and temporary cloud interruptions, so connectivity issues never put your documentation at risk.

One-Click Send to EMR When your note is ready, send it directly to the patient's Medesync chart with a single click.

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Built for Canadian Clinics

Tali is trained on Canadian clinical data and designed for real-world clinical workflows. It is SOC 2 Type II certified and compliant with PHIPA, PIPEDA, and applicable provincial privacy regulations, with data hosted securely in Canada.

Tali holds TGV certification from the Quebec government, confirming it meets the province's requirements for digital health technologies. This enables clinics and healthcare organizations across Quebec to adopt Tali with confidence, knowing it has been evaluated against rigorous provincial standards.

Tali has also been selected by national and provincial programs including Canada Health Infoway and OntarioMD.

Why This Matters for Medesync Users

You’ve already invested in Medesync as your clinical system.

This integration helps you get more out of it.

By bringing Tali directly into your workflow, you can:

• Spend less time on documentation
• Reduce cognitive load between patients
• Get answers faster without switching tools
• Save hours every week without changing how you practise
• Strengthen data security and privacy 

This is a step toward a more connected, efficient clinical workflow, where documentation, forms, and follow-ups are handled in one place.

Get Started

Tali’s integration is now available to Medesync users across Canada.

• Start your free trial
• Book a demo with our team
• Already a user? Follow these steps connect Tali to Medesync