Jun 23rd, 2023

What Are The Top EHR Systems In The US?

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Hamideh Alizadeh
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Whitepapers
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10 min read
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Hundreds of EHR vendors in the market offer different features, functionalities, and prices. Choosing the best EHR system for your practice can be daunting, especially if you are unfamiliar with the technical aspects and industry standards.

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Conclusion
What's Next?

Electronic health record (EHR) systems are software applications that store and manage patients' health information in a digital format. EHR systems allow healthcare providers to access and share patient data across different settings and devices, improving the quality and efficiency of care delivery. EHR systems also enable patients to view their health records, communicate with their providers, and participate in their care.

EHR systems are widely adopted in the USA, with more than 95% of hospitals and 86% of office-based physicians using certified EHR technology in 2019, according to the Office of the National Coordinator for Health Information Technology (ONC). EHR systems have been shown to improve patient outcomes, reduce medical errors, increase patient satisfaction, and lower healthcare costs.

However, not all EHR systems are created equal. Hundreds of EHR vendors in the market offer different features, functionalities, and prices. Choosing the best EHR system for your practice can be daunting, especially if you are unfamiliar with the technical aspects and industry standards.

To help you make an informed decision, we have ranked the top EHR systems in the USA based on the following criteria:

  • Features: The range and quality of capabilities that the system offers, such as clinical documentation, e-prescribing, billing, scheduling, reporting, etc.

  • Usability: The ease of use and user-friendliness of the system interface and workflow.

  • Customer reviews: The feedback and ratings from users with experience with the system.

  • Pricing: The cost and value of the system, including upfront fees, subscription fees, maintenance fees, etc.

  • Customer support: The availability and responsiveness of the vendor's technical support and customer service.

Here are our picks for the best EHR systems in the USA:

DrChrono

DrChrono is a cloud-based EHR system that integrates with iOS devices, allowing providers to access and update patient records from anywhere. DrChrono offers a comprehensive suite of features, such as:

  • Integrated Billing: Streamlines billing and payment processes.

  • Customize Content forms: Allows for customization of forms to fit practice needs.

  • Role-Based Usage: Different levels of access based on user roles.

  • Reimbursement Management: Helps manage insurance reimbursements.

  • Direct Messaging to Physicians: Allows for direct communication between patients and physicians.

DrChrono is praised by users for its intuitive design, flexibility, and mobility. DrChrono also offers a free version for small practices with limited features.

DrChrono's pricing varies depending on the number of providers and features. DrChrono offers four plans:

  • Prometheus ($199 per provider per month)

  • Hippocrates ($279 per provider per month)

  • Apollo ($499 per provider per month)

  • Apollo Plus ($629 per provider per month)

DrChrono provides 24/7 customer support via phone, email, chat, and online help center.

Kareo Clinical

Kareo Clinical is a cloud-based EHR system designed for small to medium-sized practices. Kareo Clinical offers a comprehensive suite of features, such as:

  • Integrated EHR Platform: Combines EHR and practice management in one platform.

  • Customizable Clinical Workflows: Allows for customization of clinical workflows to fit practice needs.

  • Cloud-Based Mobile EHR: Accessible from any device with an internet connection.

  • Comprehensive Dashboard: Provides an overview of practice performance.

  • Simple Charting: Easy-to-use charting interface.

Users praise Kareo Clinical for its simplicity, ease of use, and integration with other Kareo products. Kareo Clinical also offers a free trial for new users.

Kareo Clinical's pricing is $160 per provider per month.

NextGen

NextGen is a cloud-based EHR system designed for medium to large-sized practices. NextGen offers a comprehensive suite of features, such as:

  • Integrated EHR and Practice Management: Combines EHR and practice management in one platform.

  • Patient Portal: Allows patients to access their health information and communicate with their providers.

  • Interoperability: Ability to exchange data with other healthcare systems.

  • Mobile Solutions: Accessible from mobile devices.

  • Population Health Management: Tools to manage the health of a population.

Users praise NextGen for its robust functionality, interoperability, and customization. NextGen also offers a free demo for new users.

NextGen's pricing varies depending on the number of providers and features. NextGen does not disclose its pricing publicly.

Allscripts

Allscripts is a cloud-based EHR system designed for medium to large-sized practices. Allscripts offers a comprehensive suite of features, such as:

  • Appointment Monitoring: Helps manage and track appointments.

  • Patient Flows: Helps manage patient flow through the practice.

  • EHR Mobile: Accessible from mobile devices.

  • Streamlined Admin Tasks: Simplifies administrative tasks.

  • Maternity Care Management: Tools to manage maternity care.

Users praise Allscripts for its advanced functionality, integration, and scalability. Allscripts also offers a free demo for new users.

Allscripts' pricing varies depending on the number of providers and features. Allscripts does not disclose its pricing publicly.

eClinicalWorks

eClinicalWorks is a cloud-based EHR system designed for small to large-sized practices. eClinicalWorks offers a comprehensive suite of features, such as:

  • Runs on Mac, Chrome, and Windows: Compatible with multiple operating systems.

  • Integrated Telehealth Visits: Allows for virtual visits with patients.

  • Intuitive UI: Easy-to-use interface.

  • Health and Wellness Tracking Data: Tracks patient health and wellness data.

  • Patients Portal: Allows patients to access their health information and communicate with their providers.

eClinicalWorks is praised by users for its reliability, affordability, and innovation. eClinicalWorks also offers a free trial for new users.

eClinicalWorks' pricing is $449 per provider per month.

Valant

Valant is a cloud-based EHR system that is designed for behavioral health practices. Valant offers a comprehensive suite of features, such as:

  • Treatment Planning: Helps create and manage treatment plans for patients.

  • Clinical Reporting: Provides clinical reports for analysis.

  • Telehealth: Allows for virtual visits with patients.

  • Integrated Credit Card Processing: Streamlines payment processing.

  • eLabs: Electronic lab ordering and results.

Users praise Valant for its specialty-specific functionality, ease of use, and customer service. Valant also offers a free demo for new users.

Valant's pricing varies depending on the number of providers and features. Valant does not disclose its pricing publicly.

TherapyNotes

TherapyNotes is a cloud-based EHR system that is designed for mental health practices. TherapyNotes offers a comprehensive suite of features, such as:

  • Customizable Templates: Allows for customization of templates to fit practice needs.

  • Appointment Scheduling: Helps manage and schedule appointments.

  • To-Do List: Helps keep track of tasks that need to be completed.

  • Billing and EDI: Streamlines billing and electronic data interchange processes.

  • Client Portal: Allows clients to access their information and communicate with their providers.

TherapyNotes is praised by users for its specialty-specific functionality, user-friendliness, and customer service. TherapyNotes also offers a free trial for new users.

TherapyNotes' pricing varies depending on the number of providers and features. TherapyNotes offers four plans: Solo ($49 per month), Group ($59 per month), Enterprise ($99 per month), and Enterprise Plus ($149 per month)

athenahealth

athenahealth is a cloud-based EHR system designed for small to large-sized practices. athenahealth offers a comprehensive suite of features, such as:

  • Integrated EHR Platform: Combines EHR and practice management in one platform.

  • Patient Portal: Allows patients to access their health information and communicate with their providers.

  • Interoperability: Ability to exchange data with other healthcare systems.

  • Mobile Solutions: Accessible from mobile devices.

  • Population Health Management: Tools to manage the health of a population.

Users praise athenahealth for its network-based functionality, interoperability, and innovation. Athenahealth also offers a free demo for new users.

athenahealth's pricing varies depending on the number of providers and features. athenahealth does not disclose its pricing publicly.

Cerner

Although best known for its hospital EHR solutions, Cerner offers a cloud-based or on premise EHR system designed for small to large-sized practices. Cerner Ambulatory offers a comprehensive suite of features, such as:

  • Terrific patient experience through its patient portal and patient education: Provides a positive patient experience through a patient portal and educational resources.

  • A comprehensive suite of solutions for data analytics: Offers a wide range of tools for data analysis.

  • The breadth of tools for clinical documentation: Offers a wide range of tools for clinical documentation.

  • Longitudinal record: Provides a longitudinal view of patient health records.

  • Seamless integration with revenue cycle solutions and services: Integrates smoothly with revenue cycle management tools

Users praise Cerner for its industry-leading functionality, integration, and scalability. Cerner also offers a free demo for new users.

Cerner's pricing varies depending on the number of providers and features. Cerner does not disclose its pricing publicly.

Cerner provides customer support via phone, email, chat, online help center, community forum, training courses, etc.

RXNT

RXNT is a cloud-based EHR system designed for small to medium-sized practices. RXNT offers a comprehensive suite of features, such as:

  • Charting: Allows for easy documentation of patient encounters.

  • Electronic prescribing: Allows for electronic transmission of prescriptions to pharmacies.

  • Lab results and orders: Helps manage lab orders and results.

  • Task manager: Helps keep track of tasks that need to be completed.

  • Scheduler: Helps manage and schedule appointments.

Users praise RXNT for its affordability, simplicity, and customer service. RXNT also offers a free trial for new users.

RXNT's pricing is $85 per provider per month.

Conclusion

EHR systems are essential tools for modern healthcare delivery. They can help you improve the quality and efficiency of your care, enhance patient satisfaction and engagement, and reduce costs and errors. However, choosing the best EHR system for your practice can be challenging, as there are many factors to consider and options.

This blog post has helped you narrow your choices and compare the top EHR systems in the USA. To summarize, here are some key points to remember:

  • DrChrono is a great option for iOS users who want a flexible and mobile EHR system.

  • Kareo Clinical is a great option for small to medium-sized practices that want a simple and integrated EHR system.

  • NextGen is a great option for medium-sized practices that want a robust and interoperable EHR system.

  • Allscripts is a great option for medium to large-sized practices that want an advanced and scalable EHR system.

  • eClinicalWorks is a great option for small to large-sized practices who want a reliable and affordable EHR system.

  • Valant is a great option for behavioral health practices needing a specialty-specific EHR system.

  • TherapyNotes is a great option for mental health practitioners wanting a specialty-specific EHR system.

  • athenahealth is a great option for small to large-sized practices that want a network-based EHR system.

  • Cerner is a great option for small to large-sized practices who want an industry-leading EHR system.

  • RXNT is a great option for small to medium-sized practices that want an affordable and simple EHR system.

To help you compare these systems more easily, here is a brief table that summarizes their pricing and customer reviews:

Comparison of EHRs in the United States
Comparison of EHRs in the United States


What's Next?

Choosing the best EHR system for your practice is an important step, but it's not the only one. After you have procured and implemented your EHR system, you should also think about how to optimize its use and enhance its benefits. One way to do that is to leverage the power of artificial intelligence (AI) to improve your clinical documentation and workflow.

AI can help you create accurate, comprehensive, and timely clinical notes using voice recognition and natural language processing. AI can also help you reduce the time and effort spent typing, clicking, and searching for information in your EHR system. AI can also help you improve the quality and consistency of your documentation by providing feedback and suggestions.

Tali is an example of an AI solution that can help you with your EHR system. Tali is a medical dictation software that integrates with your EHR system and allows you to create clinical notes using your voice. Tali can also help you with tasks such as ordering tests, prescribing medications, generating referrals, and more.

Tali is designed to be easy to use, secure, and compliant with HIPAA and other regulations. Tali can also adapt to your preferences, specialty, and terminology. 

If you want to learn more about Tali and how it can help you with your EHR system, you can try it for free. We would love to hear from you and show you how Tali can improve your EHR experience.

This post is published in good faith and for general information purpose only. Tali AI does not make any warranties about the completeness, reliability and accuracy of this information. Any action you take upon the information you find here is strictly at your own risk.

Tali AI is not receiving any compensation from these links or products mentioned, nor are we responsible for the content of any external websites linked to from this blog.

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FAQ

What are Electronic Health Record (EHR) systems, and why are they important in the healthcare industry?

Electronic Health Record (EHR) systems are software applications designed to digitally store and manage patients' health information. These systems facilitate healthcare providers in accessing and sharing patient data across various settings and devices, thus enhancing the quality and efficiency of care delivery. EHR systems offer functionalities like clinical documentation, e-prescribing, scheduling, billing, and reporting, and they also empower patients by allowing them to view their health records, communicate with healthcare providers, and actively participate in their care. The Office of the National Coordinator for Health Information Technology (ONC) reports that a significant percentage of hospitals and physicians in the USA have adopted EHR technology, contributing to improved patient outcomes, reduced medical errors, enhanced patient satisfaction, and lowered healthcare costs.

How can healthcare practitioners choose the best EHR system for their practice?

Selecting the most suitable EHR system can be a complex task due to the abundance of vendors, features, and pricing options available. To simplify this decision-making process, several crucial criteria should be considered. Firstly, the range and quality of features offered by the EHR system, such as clinical documentation, billing, e-prescribing, reporting, and scheduling, play a pivotal role in determining its utility. Secondly, the system's usability and user-friendliness, reflected in its interface and workflow, greatly affect its practicality for healthcare professionals. Thirdly, customer reviews and ratings from experienced users provide valuable insights into the system's performance and reliability. Additionally, pricing and value considerations, encompassing upfront fees, subscription costs, and maintenance expenses, should be carefully evaluated. Lastly, the availability and responsiveness of the vendor's customer support are crucial for addressing any technical issues that may arise.

What are some of the top EHR systems available in the USA, and what are their distinguishing features?

Several EHR systems stand out in the USA based on their features and capabilities. DrChrono, for instance, is cloud-based and compatible with iOS devices, offering integrated billing, customizable forms, and direct messaging features. Kareo Clinical, designed for smaller to medium-sized practices, combines EHR and practice management functionalities and boasts an easily accessible cloud-based mobile EHR system. NextGen, suitable for medium to large-sized practices, emphasizes integrated EHR and practice management, patient portal, and mobile solutions. Allscripts, targeted at medium to large-sized practices, features appointment monitoring, patient flow management, and mobile accessibility. eClinicalWorks offers a diverse range of features like compatibility with multiple operating systems, integrated telehealth visits, and an intuitive user interface. Valant specializes in behavioral health practices and provides features like treatment planning and clinical reporting. TherapyNotes targets mental health practices, offering customizable templates, appointment scheduling, and billing features. Athenahealth focuses on network-based functionality, patient portal, interoperability, and population health management. Cerner is recognized for its extensive tools for clinical documentation and data analytics, while RXNT is praised for affordability and simplicity, offering features like charting and electronic prescribing. These systems cater to various practice sizes and specialties, offering a wide array of functionalities to meet diverse healthcare needs.

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