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Tali and Heidi Health

Two different approaches to clinical AI.

Tali is a Canadian-built clinical workflow platform. Heidi is a global AI scribe with a growing Canadian presence. Here is how they compare across the factors that matter most for Canadian clinics.

Overview

Heidi and Tali both generate clinical notes from patient conversations.
Where they diverge is in what happens around the note.

Heidi
Heidi is a documentation tool with a strong feature set focused on the visit itself.
Tali
Tali is a clinical workflow platform that covers the visit and what comes before and after it, including forms, billing support, clinical search, follow-up tasks, and patient calls.

For Canadian clinics specifically, the differences in EMR integration, platform scope, and government recognition are worth understanding before making a decision.

Key Differences

Tali holds partner-validated native integrations with TELUS Health PS Suite, CHR, and Med Access, plus Accuro, OSCAR, Medesync, and HealthQuest. These are formal integrations built in partnership with the EMR vendors themselves.

Heidi holds a partner-validated integration with one Canadian EMR. For other Canadian EMRs, clinicians using Heidi will rely on browser-based workflows to move notes into the chart.

Heidi's core offering is AI Scribe, with additional features including Ask Heidi, Memory, Teams, and limited form support, with documentation quality at the centre of the experience.

Tali also puts documentation quality at the centre of the experience, with an AI Scribe built on a next-generation model with improved speaker recognition, stronger handling of complex multi-topic visits, and reduced need for manual edits. From there, Tali extends into Fillable Forms with a full library of Canadian government, insurance, and disability forms, Billing support including FHO+ time-based codes, Call a Patient for outbound phone visits, pre-visit Appointments, and Clinical Medical Search drawing specifically from Canadian evidence sources including Choosing Wisely Canada and CIHI. Tali currently offers 14+ connected capabilities in one platform.

Both Tali and Heidi hold SOC 2 Type II certification, TGV certification, and are compliant with HIPAA, PIPEDA, and PHIPA. Both store and process data in Canada.

Where they differ is government recognition and independent validation. Tali was pre-qualified underthe Canada Health Infoway AI Scribe Program, the national initiative that offered eligible primary care clinicians a funded one-year license. Heidi was not included in the Infoway program.

Tali also participated in OntarioMD's AI Scribe pilot study, one of the largest of its kind in Canada, and was independently recognized as a top 1% AI ambient scribe by the U.S. Department of Veterans Affairs.

Both platforms support 100+ languages. Tali's models are specifically fine-tuned for Canadian accents, including Quebec and Acadian French. Clinicians can document conversations in the language most comfortable for the patient and produce the note in the language of their choice.

Both Tali and Heidi offer a free tier and paid plans at similar price points for their core clinician plans.

Heidi's Clinician plan is $130 CAD per user per month billed annually. Tali's Pro plan is $135 CAD per user per month, or $100 CAD with annual billing.

Where they differ is what is included at those price points. Heidi's Clinician plan is focused on documentation and clinical evidence. Tali's Pro plan includes unlimited AI Scribe, AI Task Management, Fillable Forms, Clinical Medical Search, Call a Patient, customizable templates, and phone support, covering a broader set of clinical workflows within the same monthly investment.

Feature Breakdown

Capability
Tali
Heidi
AI Scribe
Dictation
100+ languages
Canadian accent fine-tuning
Customizable templates
Template Assistant (plain-language customization)
Partial
Add clinical context to encounters
AI Task Management
Clinical evidence search
Canadian-specific evidence sources
Fillable Forms library (Canadian gov, insurance, disability)
Limited
Billing support including FHO+
Call a Patient
Pre-visit Appointments
Partner-validated Canadian EMR integrations
Partial
Canadian data residency
SOC 2 Type II and TGV certified
PHIPA, PIPEDA, HIPAA compliant
Canada Health Infoway pre-qualified
On-site enterprise implementation
Free tier

Who Tali and Heidi are each built for

Heidi
Heidi is a documentation tool with a strong feature set focused on the visit itself.
Tali
Tali is built specifically for Canadian healthcare, and the difference goes beyond a checkbox. Tali was pre-qualified under Canada Health Infoway, participated in OntarioMD's AI scribe study, holds six partner-validated Canadian EMR integrations, includes Clinical Medical Search drawing from Canadian evidence sources, supports FHO+ time-based billing codes specific to Ontario's primary care model, and is fine-tuned for Canadian accents including Quebec and Acadian French. For clinicians and clinics that want a platform built around how Canadian healthcare actually works, rather than one adapted to it, that depth matters.

Which one is right for you?

Consider Tali if...

Your clinic runs on TELUS Health PS Suite, CHR, Med Access, Accuro, OSCAR, Medesync, or HealthQuest and you need a partner-validated native integration that actually talks to your EMR

You want Fillable Forms auto-populated from the encounter, including Canadian government, disability, and insurance documentation

You want billing support with FHO+ time-based codes built in, not bolted on

You want to place outbound patient calls and generate structured notes from the same workflow, without switching apps

You are deploying across a larger team or organization and need structured onboarding, implementation support, and adoption analytics

You want a government-vetted AI platform, recognized by Canada Health Infoway and validated in OntarioMD's national study

Consider Heidi if...

You do not rely on deep Canadian EMR integration and prefer a browser-based workflow

You want access to a hardware microphone option (Heidi Remote) for clinical environments

You prioritize a large global template community and broad specialty coverage

You are an independent clinician looking for a strong free tier with unlimited documentation

Frequently asked questions

FAQ

See how Tali fits your clinic

Start a free trial and evaluate Tali against your EMR, workflow, and team size.

Last reviewed: July 2026
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This page is based on publicly available information from each vendor's website, published reviews, and verifiable certifications as of the publish date. If anything here is out of date, let us know -> and we will update it.